Replaced all windows and doors
Product is great but does not compensate for the sub par service and the time you have to spend to get anyone to contact you and have their mistakes corrected. Emails not replied to, phones not answered. Get everything in writing because they change their story. Hold back some of the balance because after your invoice is paid you are no longer on their radar. GM Jimm is evasive when contacted about the issues, "they are so busy", aren't we all. I had to go to social media before I could get a response from the office. My initial deposit was made in September 2017 and still trying to get the last few issues fixed. Days off work just keep adding up. Not worth it!! **IN RESPONSE - I AM STILL WAITING FOR A REPLY TO AN EMAIL DATED JUNE 15TH, I HAVE REPLIED TO EVERY EMAIL IN SAME DAY RECEIVED.**
- Approximate cost of services:
- $30,000.00
- Company Response
Hi Judy,
We have tried several times to contact you via email as per your request and we are not hearing back from you. Please contact our office and speak to Amanda.