40 square foot bathroom completely demolished and redone. Took 3 1/2 months to complete. Contractor didn't commit to a deadline even when asked. Worker showed up at 10:30 everyday and ate breakfast upon arrival. Bathtub that I chose was not the one that was purchased and installed. They broke the bathtub faucet and siliconed it onto the tub instead of installing it back to its original form. Even after I complained they still left it siliconed onto the tub and is wobbly to this day. The plumber couldn't answer my questions about why my toilet was not flushing properly. I read the instructions and fixed it myself. The rain showerhead leaked immediately upon testing which lead me to believe that it wasn't tested upon installation. Months later the rain shower head was leaking from another pipe. Having lost trust with the contractor, I called my own plumber to fix it. Apparently, they used a broken washer and putty instead of Teflon tape. The handheld shower in my bathtub squirted water out of the edges right from the beginning. I repeately asked for it to be fixed and they were unable to. Finally I went to the store and got a replacement and fixed it myself. They used chipped tiles to replace ones that they broke. Calls were seldom returned promptly and e-mails were rarely responded to. I was uncomfortable leaving the workers alone in my apartment. The bathroom looks very nice but the quality of work leaves much to be desired.
- Company Response
Iam very disappointed that you where unhappy with our service,but Iam delighted that the end product was to your liking. All the best Len Graci