I had a very unusual problem with my non-working furnace humidifier. It was first diagnosed as faulty humidistat which was replaced, but that did not solve the problem. So, the humidistat was changed from automatic to manual control. This, too, did not solve the problem. Finally, Jeff, the technician, noticed that the humidistat was located too close to the humidifier contrary to the installation requirements. Jeff both moved and rewired the humidistat which promises to finally solve the problem. I was particularly impressed with Jeff's non-obvious diagnosis of the problem.
- Approximate cost of services:
- $0.00
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- Company Response
Jim, we are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!