Nami in Etobicoke

ICE Inc. saved us from another company's poor work! We initially hired another wildlife control company to remove a family of red squirrels from our attic. A few weeks after their work was "done", we noticed a very bad smell in one of the bathrooms. After hounding them to recheck the attic (suspecting a dead animal trapped inside and now dead and rotting), they finally sent a technician to check - he did a very cursory check, found nothing, suggested we start randomly cutting our dry wall to find the source of the smell, charged us (on top of what we had already paid for the initial work) and left. That's where ICE Inc. comes in. We called them to explain our strong suspicion that there was a dead animal left behind in the attic and requested they come check it out. They were extremely courteous and helpful and sent a technician out the next day. He was very thorough in investigating the smell first in the house and then went up to the attic. He located the carcass of a red squirrel, removed it, deodorized the area in the attic as well as the house, and the smell was gone within 24 hrs. We were extremely pleased the with competence and professionalism of this gentleman, and would not hesitate to recommend this ICE Inc. to anyone who needs wildlife (dead or alive) removed from their property.

We hired AAA All Season Wildlife Control to remove a family of red squirrels from our attic in March 2011. Initially they installed screens to the vents and a one way door out of the attic. A few weeks later they replaced the one-way door with a permanent screen. This work was $1460. As the weather got warmer (May/June), we noticed a very bad smell in one of the bathrooms. When we called them back to investigate, suspecting a dead animal trapped inside the attic, they said they did not do this sort of work! Eventually, after MUCH back and forth, they finally sent a technician to investigate. He arrived, claimed he did not smell anything foul, and refused to go up into the attic to investigate. We persevered, and they finally consented to send another technician - for an additional $220 - to check the attic. He went up very quickly with a small flashlight and reported he found nothing. He advised we start cutting dry wall to look for the problem, as he was sure it wasn't in the attic/had nothing to do with their work. The awful smell persisted, so we hired another wildlife control company. Their technician took his time trying to isolate where the smell was coming from in the house, then went into the attic with a big electrical light and started looking, smelling, lifting insulation, etc. In about 5 minutes, he found the carcass of a red squirrel and removed it. He, deodorized the area in the attic, as well as in the house, and the smell was completely gone within 24 hrs. This technician also mentioned that the screens put on by AAA should have been matched to the colour of our house, as right now they are quite an eyesore, and in the event of our trying to sell the house, they would likely need to be removed. We have tried to contact AAA All Seasons Wildlife Control Inc., hoping they would reimburse us the cost of sending their unhelpful technician who obviously did not really look for any carcass but, of course, 2 1/2 weeks later, still no reply from them. If you need wildlife removed, don't use this company.