BEWARE! Fast talking sales reps - He was in one evening, wrote up some numbers on a brochure - quoted me a monthly fee for a 3 years PURCHASE with 2 incentives. The installation started next day and they were awesome, however, I just got one of the incentive payments 7 months later and the other doesn't exist any more so I'm waiting for a cheque from Reliance to honour it. Finally got the legit paperwork after asking several times and it's now a LEASE agreement for 84 months with residual, etc!!!! THIS IS A NIGHTMARE TO ME !!!!!!!!!!
- Approximate cost of services:
- $12,000.00
- Company Response
Hi Debbie,
I'm really sorry to hear about this sales experience. If you could please e-mail me your address, I would be happy to escalate your concerns to the Sales Manager. My e-mail is hkrizsan@reliancecomfort.com.
Regards,
Haley