Sam in Newmarket

This spring we noticed some water in isolated areas on our basement floor near baseboards. We called family friend - a handyman to take a look and he suggested seeking professional expertise from a waterproofing company. When asked about anyone reliable and highly recommended he suggested looking up Umbrella Waterproofing. We did some research and called them immediately to schedule an estimate. The expert from umbrella waterproofing was prompt and very thorough. He was generous with his time and with his advice – we were highly impressed with him. When umbrella’s crew began the work, they have exposed the foundation wall, which has been previously waterproofed by previous owners (I must mention that when we have purchased our house approx 3 years ago it had been already waterproofed, which added the value to the property). It was evident that old waterproofing was inefficient and with many defects because it was done in patches or pieces, was uneven throughout and the exposed foundation wall was damaged with cracks, perforations and had not proper treatment done to it. Umbrella checked the weeping tile to ensure there were no obstructions to the flow. Umbrella’s crew applied proper treatment to the walls and used brand new high quality materials, ensuring that it was perfectly sealed. We also asked them to check our drains. One evening they stayed up late to finish up before the storm. We even have received a follow up call from their office to check if we were happy with everything. Now, that’s a superb customer service. We are thankful to and very happy with umbrellas guys their work and great service!