What a relief! Our air-conditioner had broken on the hottest day of the year! Thank goodness it was cooler downstairs, where we had to sleep. Premi Air's service was increadible! When we callled they came the same day!They had to come three times because the first day they came everything was frozen. The gentleman who came did an excellent job of explaining what all the potential problems might be but he couldn't say for sure because everything was frozen. The gentleman who came the second day confirmed what had been said and went even further to give us the option of fixing what was broken or replacing the whole thing. The machine was already 11 years olld and fiixing it just to last the summer didn't make any sense to us (even though we were so hot!!) We took the plunge and got a new appliance and Premi was very understanding about working out the financing for us. All of the staff we dealt with were very knowledgeable in their field, professional and courteous. We'd higly recommend their service to those in need. Thanks Prermi Air! Sheryl & Steven Burke
- Approximate cost of services:
- $4,100.00
- Company Response
Dear Mr. and Mrs. Burke, Thank you so much for taking the time to leave us this wonderful feedback. Our entire team works very hard to make sure that we service our customers properly. We are so grateful to have such wonderful customers like you and are so appreciative of your kind words.
Thank you so much!