I waited 3 months for a vanity after several visits and contacts. Finally spoke to a sales woman in store on the phone 5 days after ETA, she promised to call me in next two days when the item is shipped to the store from the custom broker. She never called so I called if the item is arrived. The other girl said yes but it goes now on back order again. I agree that the store has modern selection of vanity but their service and customer care is the poorest. I never opened a box to complaint or be happy about their products but from the reviews I can tell the business is not honouring their words. My next experience is that they rarely update their website. why? Because less than two weeks ago I placed an order on line for my second choice (too long wait for my first choice), I called the next day to find out if can pick it up? They said your item is out of stock and sorry for the website that was not updated! This is a joke business.
- Approximate cost of services:
- $1,300.00