mcpublic in Old Toronto

Yesterday's wind storm brought down the wires and the service stack attached to my house. Although a very busy time for downtown electricians, Jon and his team responded immediately, and knew exactly what steps were needed (arranging for a permit, contacting ESA, Hydro) and got straight to work with the repair. Efficient and knowledgeable, Jon was up front with me that Wave is a new company, but I'm confident in recommending them, and happy to see them succeed.

I am very impressed with Reliance service technicians Amir and Randy who removed my old furnace, scouted a new vent location, drilled it, fit the vent pipes, custom fit unit pieces where necessary, cleaned the A/C coils while they had access and installed the new furnace and thermostat. They did all this in approximately 3 hours. Amir and Randy were extremely courteous, very conscious of keeping areas clean and Amir walked me through every step, providing a very good summary of what they did and how to operate the new furnace. Sam D'Alelio was the advisor on the sale and was also very impressive, understanding how much I could afford and walking me through all the options available to me. Sam made himself available throughout the weekend. Courteous, professional, clean and efficient makes for a happy customer.