Reviews

10/10

I am extremely pleased with the quartz kitchen countertop, vanities and sinks I had replaced by Dan and his team at StoneMasters. I shopped around at half a dozen places and chose StoneMasters because they had the best variety of material, competitive pricing, and an honest and professional team. Looking at my counters I can see the quality and skill that went into the finished product! Dan helped us out when we changed our order by adding an extension piece to the vanity. The installation team was professional, courteous and hard working. I definitely recommend!

Approximate cost of services:
$6,000.00
Was this review helpful?
10/10

Highly recommend North Shore roofing. They did a great job throughout the entire process - quote was detailed, followed up with explanation, crew was professional on site, work was installed properly and at a high degree of quality.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

You have a beautiful and unique home, Andrew. Happy that we could help with your eavestroughs. We endeavour to have every customer happy with our detailed estimates, professional installation, and of course, thorough clean up at the end of the installation day. Laura

10/10

My old second floor windows were leaky, squeaky, and terrible. Upstairs was consistently a 10° difference in temperature, and one of the main reasons would be the windows. Visited the Brock showroom, was given helpful information on the construction of the North Star windows and why they are more energy efficient than other windows. Phil quoted the job at our house, and worked through a number of options - window style, grills, locks, panes, etc. The quote was very competitive. I couldn't have asked for a smoother installation process. Eugene and Oleg were incredibly detail oriented, which is so important to my wife and I, and patient - explaining things like the trim options, possible impacts to my cedar shingles, and caulking. All steps in the process were communicated to us along the way. They worked efficiently and with great care inside our house - removing their boots every time they entered, laying down drop sheets around the workspace, and vacuuming thoroughly after. There were cedar shingles around the window dormers, making things a bit more complicated, but the guys handled them with expertise and the finished windows look 2-3X better than the old ones. The caulking around each window was done with great thoroughness, making sure to seal around the shingles, the top and bottom flashing as well. The windows themselves are very high quality - you can tell by how they sound when you open and close them, and the minimal amount of outside noise that gets in when they are closed. The locks allow for a one handed open/close operation. The second floor temp feels like less of a difference from the main floor, though the winter will be the true test. Brock Doors and Windows has things figured out, and the right team in place to execute. I have a high standard for quality, and I'm impressed that they exceeded my expectations during each step in the process. I'm thrilled with their workmanship and quality and would hire them again in the future.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello Andrew!

We sincerely appreciate the time you took out to give us your feedback regarding your recent experience with Brock.

We're so glad that we could refresh your home in more ways than one. Going out with the old, leaky, squeaky and as you put it terrible old windows- and installing brand new attractive and noticeably energy efficient ones.

Thank you for recognizing Phil, Eugene and Oleg. We're happy to hear that they were thorough, efficient and courteous throughout the entire process.

It's music to our ears to hear that we exceeded your expectations in all aspects, and we guarantee you'll notice the increased energy efficiency come winter time.

We'd be more than happy to work with you again!

Once again, thank you Andrew.