Came home on a Sunday night with my tenants FREAKING OUT with water pouring in through the basement toilet and shower. It was a mess. We shut down the water and called the City. It was the worst night of my life. Called Drain Rescue first thing in the morning. Matt was there within the hour. Took a week to get everything fixed (the City's drain was smashed) but Drain Rescue got it done. There were responsive, too. Kept me in the loop. That's the most important part -- keeping the customer informed. They did a good job.
- Approximate cost of services:
- $12,000.00
- Company Response
Thanks Ken. We do appreciate your review and thank you for taking the time to share your experience here with others. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue, we do look forward to being the plumbing and drain service providers you will continue to rely on.