After 2yrs and 2.5mths...... Pending further update...to be continued...
The Director of Operations met up with me this week and he so kindly apologized and empathized with me for the negative experience I had to go through with an ex-contractor with the company that didn't properly complete the job that resulted in further damage to my foundation and then to my basement over time. Once he discovered this in part through the HomeStars review, he quickly contacted me to discuss and to remedy the immediate health concerns. His crew came in the day after I called to clean and remove the potential hazards. They were very quick and diligent which expressed pride in their work. I will update with new photos at a later date......remediation is still ongoing and reconstruction will be at a later date... Thank you.
- Approximate cost of services:
- $5,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good Afternoon,
Thank you for allowing us into your home. We are so glad to have the opportunity to make things right. Marat will ensure that all the work is completed as promised. Please contact us when you are ready to have it completed at your convenience.
-Laura