Reviews

1/10

We & neighbor live in semi-detached house. We both hired this company to replace all shingles. After installation my neighbor called this company to fix shingles. They came,did some fixing, but then other shingles were buckling and clawing. We also had the same problem on our site. Shingles should lay flat after some period of installation, but it never happened. Yesterday the wind blown off from both roofs many shingles, The underlayment is flashing as well. We looked at other houses in our neighborhood and did not see such us damage around. This company refused to make a warranty repair. This company refused to make a warranty service, they blame on wind. It is nothing about wind, it is about improper installation causing this damage.

Approximate cost of services:
$3.70
2 of 2 people found this review helpful.
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Company Response

Hi Lina, we understand your concerns, but before we can address your situation please try to understand the terms and conditions of the labour warranty. The warranty protection is designed specifically for labour related matters. Therefore, any circumstances that are beyond the installer's control such as animal damage, or severe wind damage are excluded. Nonetheless, we can assure you that we will further review your situation. A member of our company management will be contacting you. You may also visit or call our office at your earliest convenience.

10/10

We decided to hire this company for the house inspection as it has a good rating on Home Star. We had only 5 business days to make it and Alan was able to schedule an inspection on the day that all involved parties could make it. Alan came earlier to the house with tools and a camera. He explained us in details what issues and how need to be fixed with an approximate price for each job. It was very helpful, as we figured out what should be fixed first. He also sent us a detailed report with description of all issues. Alan is a very professional and experienced inspector.

Approximate cost of services:
$500.00
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10/10

Paul and Philipp are very friendly and professional technicians. They provided a very good service, made some valuable suggestions. Also they recognized that we have some gas leak in our house, what is very important for the safety. Thanks them, we have fixed this problem on time. It was not only an excellent service, but also an educational session for us. We recommend this service to anyone.

Approximate cost of services:
$320.00
1 of 1 people found this review helpful.
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Company Response

HVAC systems require regular maintenance, much like a car. Ten years of experience in the trade urge me recommend the following maintenance schedule: duct cleaning - 3 to 4 years; furnace and AC cleaning - 2 years; humidifier evaporator pads - once/year. The indoor home environment is also important...children, pets, parties, carpeting, unpainted/unfinished basement floors and type of filter in the furnace. These conditions may decrease time duration between services.