cleared drain & camera inspection of pipes
Drained backed up & we called DrainWorks to clear the blockage and inspect the pipes. Pipes were inspected with a camera and blockage was cleared. Problem to be found on City property. City will not fix the problem as we did not call them first while experiencing a blockage. Excellent and prompt service but this knowledge about City responsibility would have been helpful!
- Approximate cost of services:
- $300.00
- Company Response
**Thanks Liz W**we are happy to hear that you were pleased with our excellent and prompt service for the drain issue you experienced at your home, however, we do want to clarify your concern about us not advising you about calling the city. The only way for us to know for certain that your issue was either on your side or on the City’s side, is to provide you service. If we were to show up and advise you to call the City out before anything was done, only to have them arrive and tell you to call a private contractor, such as us, you would be back to square one, when we were already onsite to address your drain issue. Unfortunately, we cannot control the City’s policy on only coming out to a homeowner’s residence when they are flooding. Ultimately, this is an issue that you would need to take up with them. We look forward to being your drain and plumbing service provider in the future.