Could not recommend them. Way to expensive for the service provided. The techincian was polite and did the required work. Had to push him to properly clean the drain Labour $ 274 and I suppiled all the parts for the toilet Labour $ 180 and service call $ 89 Called the office to inquire about the charges for future reference but they never bothered to return my call.
- Approximate cost of services:
- $562.00
- Company Response
UPdate: 12 days have gone by and Deb has not responded to my request to contact me. We cannot locate her account as I still don't have her last name. I cannot investigate for her if I don't know who she is or who her tech was. If I gave someone a 2 out of 10 I'd persevere for satisfaction.
Hello Deb, this is Paddy at Harris Plumbing. Would you kindly contact me at 705-730-7950 to provide me with more details? If your service call was this past weekend and you called our office yesterday, we are closed Sunday and no one would have received your message until today. I want to look into this but need to determine who handled your call and exactly what he did (or did not do) for you. This is certainly not the type of experience we want anyone to have with us, nor is it the norm. I would like the opportunity to make it right with you. Please call me.