John in Wasaga Beach

As a builder, this has been one of the worst we have had in all the new homes we have occupied. I find them some what sad in the excuse department when an issue is noted. Thought the customer service person Maria has been really good in communicating between us and the various contractors, good marks there. The trades people they hire appear (that is our impression) unmonitored and as a result the workmanship is questionable in some cases. Depending on who does the work depends on issues you will experience. Next door had no issues, luck of the draw with who the contractor was that did the work. Too inconsistent quality in my books. I'm convinced at this point being in our Snowberry model B, it's a lemon. From day one there was quality issues, main stairs were crooked, on-suite shower leaked into the basement due to faulty workmanship, issues with windows (opening/closing properly), door seals not sealing properly, front door latch set, fire place now won't light with -20c+ outdoor temperatures, and recently, one of the front windows crack due to cold and stress. Because it has been more than 12 months, builder won't cover. Now having to deal with the manufacturer. During our 30 Tarion, we hired an inspector, found many things which were reported, but must say they did correct the issues mostly. Attic insulation was below code between 3-6 inches in place and had the company come back to blow in more. The contractor even complained why we got an inspector ... Duh! The one year was OK, only a couple reported issues, then the past that point came the window and fireplace issue... sigh! My better half at this point is unhappy with the whole experience and issues. I guess we were spoiled by better quality builders in the past. I would never recommend or ever buy from this builder again, there are much better builders in Wasaga Beach that would build you a better quality home. I'm sure Zancor would dispute a not so positive review, but that seems to be what they do best.