7 years later after move in we are still finding problems with the original work. Problems that aren't immediately apparent but now well outside the warranty. Like my ensuite bathtub shower nozzle is leaking. Which we barely use so did not become apparent until I was washing something in the bathtub and using the nozzle for an extended period of time. Now I have a puddle in the downstairs. And of course there was no access panel put in the side of the tiled bathtub.
- Approximate cost of services:
- $400,000.00
- Company Response
Thank you for your comments. While we make every effort to accommodate customers to the best of our ability, unfortunately there are limitations regarding timeframes for product warranty. We would kindly ask that you reach out to our Warranty Department at warranty@urbandale.com to see if there are any solutions that can be provided in your situation.