Eric in Toronto

Contractors in Toronto have a reputation of being unreliable, expensive, and frustrating. Victor and his team are none of these - they offered the single best home service I have ever had. All communication was prompt, professional, and focused on making sure I was comfortable with the proposal and understood what would be done and when, for how much money. On the day of the service, they arrived and set up exactly as described. Even better, as they untangled the mess that was our HVAC system, Victor made a point to educate me about the flaws that were causing our poor comfort. Although he did have to cut into our drywall (several times!) to fix duct issues, he was intent on addressing the ultimate goal of comfortable, even airflow throughout the whole house. We are delighted with the end result - we have comfortable temperature and excellent airflow on every level of the house and in every room. We get so much more comfort out of our HVAC than we thought possible in an non-insulated home. Reflecting on the service a couple months later, we could not be happier about our decision. The only problem is that now I've had my expectations raised for contractors!