I was unfortunately experiencing a leak in my kitchen ceiling, with water dripping through. I called out Mr. Rooter and Nicolas Galati came within the hour that was told to me by the dispatch. He had a look at the situation, and gave me a few price options with very good explanation of what the leak cause could possibly be, before he cut the ceiling to figure out the leak. He then realized that there was a toilet wax that has gone past it's life. He then fixed it and cleaned up as if he was never there! Great customer service! Thank you nicolas !
- Approximate cost of services:
- $350.00
- Company Response
Hello Anna, thank you for taking the time to share your positive experience with our technician Nicolas and Mr Rooter. At Mr Rooter we respond in a timely fashion even completing the work for our customers. We are always operating in an "above the line" responsible, professional manner. Thank you Anna, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.