My husband and I are very pleased with the service provided by Dryshield. I contacted Dryshield when another company,failed to show up for a scheduled exterior waterproofing appointment. I was very disappointed with the 'other company' because I booked the day off work and had my AC unit removed prior to their expected arrival. The 'other company' failed to notify me of cancellation in a timely fashion -I was notified 90 minutes after the scheduled appointment time. The 'other company' rep said they could not do the work due to rain -I told them it was sunny because there was no rain at the time! He studdered and said it rained the previous night. My response was, "I should have been contacted the previous night"! Dryshield was able to confirm an appointment for the following morning (today). Dryshield completed the job today (it actually rained while he worked) The workers were friendly and very informative. Keep up the wonderful customer service Dryshield! Yoo guys were great!
- Approximate cost of services:
- $1,995.00
- What could this company do to improve their services?
- Continue with he same professionalism I was offered.
- Any advice to offer fellow homeowners facing a similar project?
- Yes, contact Dryshield
- Company Response
Thank you Ann for the review. Our company policy is to make sure our customers are always informed with the procedures and scheduling. We are happy to hear that our services were satisfactory for you. Thank you