Jim in Burlington

Paul and his assistant arrived bright and early Monday Nov. 18/24 and got to work. The basement window was situated under my deck so that required pulling up a number of deck planks. They filled in the window well with gravel and sloped the surrounding area so that rain water would no longer be assaulting the wall where the window previously existed. They pulled the old window and blocked in the opening with concrete blocks and sealed the outside with a layer of cement to provide extra sealant properties. One of the deck planks was slightly damaged during removal so Burren replaced it at their own expense. Since the job was accomplished in less than estimated time Paul and his assistant returned the next day and straightened my fence at no charge. I found Paul and his assistant easy to talk with and professional in workmanship. I definitely recommend them

My furnace was acting up so I called a few heating contractors and made appointments to diagnose the problem and get a price. First firm said furnace needed replacement and cut off the gas and provided a price. I preferred to check around so continued to get alternative prices. First 2 contractors made me uneasy with their dialog and selling pressure so when I met Chris from Convertible I felt a pleasant difference. Also the price was as advertised as opposed to the others. The installers also were personable and friendly, so I'm pleased that the job was handled well and at a good price.