Reviews

10/10

I went with Rick at ULS after a last minute referral. After multiple quotes, I was planning to go with another company until Rick came along and showed me what was possible. ULS was knowledgable, thorough on budget. PLANNING: Rick planned it out as if it was his own property, with no short cuts. My angled corner lot and limited plumbing space did not make this easy. I particularly like how he handled my boulevard to avoid wetting the sidewalk. He planned multiple small heads along this strip. The competition didn't want to do this (within budget), but with Rick there was only one way to do things, and that is the RIGHT way. INSTALLATION: They showed up first thing in the morning and got right to work. Rick handled the plumbing, while the team installed all the tubes. I can't say enough about the team. These guys know how to work! Rick worked painstakingly in the furnace room on making sure the plumbing was absolutely perfect. I think he cared more about getting this just right than I even did! Zero leaks. Having a guy like Rick with a gas licence working near the furnace was also reassuring. Once everything was installed and cleaned up, they had not hesitation digging parts up again to make minor tweaks during testing. The system was perfect. After Service Follow Up: I bought a controller from Amazon and Rick even offered to come by a week later and hook it up for me and test all the lines again. He even texts me every once in a while to make sure everything is running okay. I would definitely recommend ULS to my family and friends.

Approximate cost of services:
$3,000.00
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Company Response

Yes mark by far not the easiest of set ups but challenges are good and even most important got done very well and all looks great. I appreciate the review and it was great working and doing the work for a great customer like yourself. Thank you

10/10

Right from the beginning, it was clear that the Home Depot/Furnace King product, service and warranty was the superior option compared to that of the competitors (Costco, etc.). However, we just assumed that this premium brand and service would come with a premium price. But Sandip managed to get us all the items on our wish list and still stay within budget. We were very happy with the price and the lengths Sandip went to make it all happen. I was not home during the installation, but my wife tells me that the installers were very professional, friendly and tidy. They explained all their steps and how it all worked in a clear, concise manner. Attention to detail was evident. The pipes were all tucked away nicely with high quality fittings. They even offered to come back in the spring to hook up the A/C since it's better to do in warmer weather. As for the resulting system, the furnace works beautifully and quietly. And I love the look and savings (energy and space) of the tankless water heater. We now and room to fit a small deep freezer in that space. With the best brands, best prices and the industry's best service and warranty, we now have piece of mind. I have already recommended Furnace Kings to people at work. Thanks again guys!

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your review mark. I'm happy to hear how happy you were with the process and your new furnace, AC, and tankless water heater. Hearing you are happy with our service, and how our team took care of you concerns means a lot to us, and your referral is the best compliment we can receive. We always strive to be the best, and you can be confident that we will treat anyone you refer to us with the same care and attention you have come to expect. We look forward to keeping you as happy as you are today for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani