We decided to go with Scheel because of the local manufacturing and we had a recommendation. To be honest that was the worst decision we made now almost 7 months ago. We recently had part of the order installed, three of the windows with the patio door. The build quality on the windows is very poor and have gaps in the vinyl corners, all the window sills are scratched from install and the patio door has a significant scratch. The patio door screen came out after our 20lb dog tapped on it to go out the first day. Overall terrible experience, no contact from the company, low quality products, installers that leave trash behind and damage the products.
- Approximate cost of services:
- $14,000.00
- Company Response
Hey John, apologies. As you can read in our other reviews definitely not the type of customer experience we are know for. If you haven't already shared your concerns with with your sales rep please do so immediately. Also, please email your contact info to office@scheelwindows.com and we will get you fixed up.
Again, apologies.