They go Beyond asking in customer satisfaction
I had a small leak in my basement, Steve stopped by instant quote and could start the next day. I had a problem with an ignorant neighbor having lined tons of bricks by the side of my house on my property!!! that needed digging. The difficult neighbor was hard to reach. Finally on reaching he became difficult stating Dr. Rooter machines will trespass his property! Steve came in next day with 2 tough guys and hand moved the bricks at a very nominal fee. AND HE HAND DUG THE FROZEN GROUND FOR THE SAME QUOTE! He also stood by we waited for the neighbor to show us where to stack the bricks. Neighbor did not show up on time he neatly stacked them on one side. MOTO OF MY STORY : STEVE DID EVERYTHING TO HAVE MY PROBLEM SOLVED. I HAVE NOT SEE A LEAK DESPITE THE LAST RAINFALL. In my opinion you are not going wrong with Steve. Steve kept his word!!
- Approximate cost of services:
- $2,060.00
- Company Response
Hello Dk, thank you very much for such a positive review. it's good to say that everyone in Dr.Rooter team works hard to deliver best experience for our customers. Thank you for choosing Dr.Rooter, kind regards Dr.Rooter team.