I hired Jia Jia to pack and move. They are slow packers and don't speak English. The day of the packing, the guy asked me for a tip and said he will make sure the move goes smooth the next day. I am a woman and was all alone and it was very intimidating to have this man ask me for money. He never showed up the next day and at the end of the move, it was the same with another guy asking for a tip. You should make sure you are never alone with the movers at the end of the day. they also demand you get them lunch because they say they will charge for any time they spend getting lunch.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you for your review and bring this matter to our attention. Tips and food are not mandatory from our customer and you should never feel pressured to provide any. I searched our appointments and did not find booking similar to the description (female client, 2 days pack and move, packing crew and moving crew are not the same team) Please allow us to rectify this situation by contacting us at customercare@JiaJiaMoving.com. Thank you very much.