One night my garage door just gave out and the hinge just ripped away from the door. I gave them a call on a Monday morning and their service guy returned my call to help me diagnose the issue within the next 10 minutes. He was able to troubleshoot it over the phone and knew that the issue was the spring. He was able to come by the same day, but I couldn’t do it so he was able to accommodate me the very next morning. Uzi called me first thing after 9:00am and showed up 15 minutes later. He finished in about a little over 1 ½ hours and showed me the work he had done, also explaining what had happened and what to expect for future replacement after about 10-15 years. The price was reasonable, availability exceptional, and the service impeccable!
- Approximate cost of services:
- $360.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are so happy Uzi could come to you when it was good for you, thank you for this incredible review!