Terry in Mississauga

I attempted to install a Nest thermostat at my parents place. Having previously installed a Nest at my own home, it is a very easy process normally. This time, I could not get the thermostat installed as expected. The Nest Support team could not solve the problem online, so they sent me to their web page recommending GTA area Nest Pro installers. One hour after I had put in the request, Ed called me back. He tried to guide me through the setup by phone and by text msg. Unfortunately, everything we tried did not work, so he promptly came out to the house to take a look. He found that the thermostat wiring was unnecessarily complicated and cleaned it up. Once this was fixed, he quickly setup and installed the Nest thermostat for my parents and gave me a couple of tips that I was not aware of on the thermostat! I highly recommend Ed and Forge Mechanical!