I had GEM windows and Doors come out and give a price on replacing some rather lager office windows. The weather was a factor for the installation so it was delayed but the windows were measured incorrectly so that delayed things a little further. Luckily the old windows hadn't been taken out yet. They were quick to correct the issue and now the windows are in. They look great and we notice the difference in temperature inside now is much warmer.
- Approximate cost of services:
- $6,000.00
- Company Response
Jason,
We are sorry to hear that you did not have a smooth beginning, but it is warming to hear that you are happy with the final outcome. GEM takes care of their customers, there was an error and we put are team on rectifying the situation. It is important that people also see that in times of error GEM steps up and does not shy away, thank you for bringing this to light.
Hope you enjoy your windows for many years to come.
Regards,
Team GEM!