Hugh Elliott in London

Purchased new in October of 2008. This is the second time we've had the supplier out for maintenance only to be told that it would cost at least $800 in parts alone. So we call Whirlpool direct only to be told by a "supervisor" that this is something we should expect! Let's think about that statement for a moment.......hmm. Obviously quality and customer satisfaction are not part of Whirlpools ideals (at least not in this country). We live in a brand new home that we allow the builder to use as a model, so it is safe to say that we will not buy Whirlpool again, nor will we be recommending their product to the countless new prospective home owners who pass through here. Absolutely totally disgusted in their product, their attitude, and their lack of professionalism.