After spending more than two hours on the phone over the past three months, I have still not received assurance that my accounts are cancelled or that I'll be receiving any refund. For some reason, they seem unable to locate one of my accounts. The second, I had specifically requested cancelled two months ago and I continue to be charged for both. A third account was set up when I purchased a hard drive . I have no recollection of signing up for this account. This one I have managed to cancel, but not before paying more than 300 dollars over the period of a year during which time I tried twice to cancel it.
- Approximate cost of services:
- $1,281.00
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