I called in to cancel my membership after very low use and my experience with the customer service call centre was atrocious. Every person I spoke to had a poor attitude, and seemed disinterested in helping me. I was passed to multiple people who refused to help me and continued to pass me to different departments. I was hung up on 3 times by 3 different agents. I spoke to a supervisor named Natalia who passed me off to yet another department, which was followed by an agent named Rose who literally hung up the phone on me as I was asking for her Employee ID number, preceding by her telling me to "have a nice day".
- Approximate cost of services:
- $30.00
Was this review helpful?