My washing machine, an old Whirlpool ThinTwin, stopped spinning mid-cycle, wouldn't drain or switch cycles. I called Joe and left a message, and he returned my call within two hours, and was at my house an hour after that. By the time he got there he had a good idea of the problem, and already had the relevant part (lid switch) in his van. He was unphased by the fact that my washer is so old that the lid switch design has changed and he had never seen one like it, but the new design fits the same anyway. Joe was courteous and helpful and tolerated me looking over his shoulder out of interest. Great service, good price, and the job fixed within four hours of making my first call.
- Approximate cost of services:
- $226.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It was a pleasure meeting you and helping you out and thanks for the great review.
Joe