I have been a Grand Alarms customer for more than 10 years. The service is reliable, and the customer service is excellent! Always responsive and always address any concerns in a prompt and courteous manner. I’d highly recommend Grand Alarms!
I called Grand Alarms to advise them of my upcoming move...I was told that Christel would call me back as soon as she was off the phone and you know what that means usually, the call either never happens or it happens a day or two later. Well, not in this case...Christel called me back in a matter of 15 minutes. Not only did she follow through on what was committed to, her phone manner was exceptional. She was truly a pleasure to deal with on the phone and was able to provide me with information that I was not aware of! Amazing is all I could say!!! Great company to deal with - I've been a client for 5 years and I've had no complaints!
