Natalie

In August 2017 i signed the contract with Dominion Roofing for the roof tuning up. The work has been done very quickly. According to the contract all holes were supposed to be mended, all gutters cleaned and secured, downpipe disconnected and I have also asked to change one piece of plywood (deck). One month later, i noticed huge overflow (gutters were not cleaned, the team left debris everywhere, downpipe wasn't disconnected). It took me more than month to get somebody to look at the problem. The technician came and cleaned North Side instead of South Side, redirecting downpipe so that it shoots the water into the neighbouring house. The roofers have also missed one hole (raccoons used it as the entry) and the area of the roof where "repair" had done started sinking. I have spent several months trying to get someone to finish the work and fix the problem. No show, just endless explanations. My previous review has been removed and no one stays behind the warranty that DR is braging about.

The service was great. The team arrived right in time. The assessment, explanation and recommendations were made in efficient and very professional manner. The guys even took extra time to look at the furnace and suggested that I call TRAN (warranty) ! The team members were very friendly, the equipment that the team uses is of highest standard. I was impressed by the "red carpet" which was used to protect my floors. I will definitely hire SteamDryCanada for the future services.

The quote was fair, the work done was excellent, the timing and scheduling were perfect, the team was exceptional ! Thank you !