Reviews

10/10

I called Reliance (heater is rented through them) when the water started to be tepid rather than hot and had some concerns after looking at the tank. I got a service call for the same day I called! Ethier (?) attended and checked everything, explained everything, made a few recommendations and fixed the problem! Very happy with the service call. He even determined the smoke alarm which I thought had a co2 sensor does not so will be out to correct this immediately! Thanks Ethier!

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your feedback! We're always happy to help and appreciate your business ~ Penny

10/10

Had a full clog in the kitchen island sink and called Mr. Plumber on a Monday morning. Andrew arrived within the hour. I had dealt with him before and was glad when he arrived. He takes care of every single detail - explained the problem, explained how he would fix the problem, provided the cost up front, and gave very helpful preventative information for future reference. He wears protective boots in the house and the kitchen was cleaner when he left than when he came. He asked if I had any other questions while he was there and took time to answer questions about the laundry room/drain faucet giving some recommendations/suggestions. I first called Mister Plumber in 2016 because of HomeStars and have never regretted it. I would highly recommend Andrew and Mister Plumber.

Approximate cost of services:
$330.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking your time to write a review for us. Most of houses have only one kitchen sink and when drain pipe is clogged, it brings a lot of inconveniences to homeowner. Drain that serves kitchen is the most stubborn one. Grease, food particles and pieces of rag can create heavy blockage. Proper approach, powerful equipment and experience help our plumbers to resolve such issues. We understand that trust from Toronto homeowners can be achieved by providing professional and prompt services. We always work hard and never stop improving. Thanks for your so positive review. Mister Plumber team.