Sharon s.

Our basement laundry room was flooding so we called Drain Rescue on a Friday afternoon at approximately 2:00. Within 45 minutes Jason came to assess the situation and was professional...knowlegeable and very courteous. He answered all our questions and explained we had to have the city do a locate and the work could commence. I have heard horror stories that it takes 2 to 3 weeks for this to be done but they were here in 2 days. He told me Drain Rescue had placed us as urgent so we were placed high on the priority list. I was so grateful that the company would do that for us. Ours was a big job so it took 5 days total and the two gentlemen that did the work were working non stop and let us know what was happening every step of the way. They laid down tarp and drop sheets so there was minimal mess and were so friendly. They cleaned so well...i was impressed. Also they worked both Saturday and Sunday. Very professional job. I would highly recommend Drain Rescue to my friends and family. The cost was a little more than anticipated but our original sewage lines were 65 years old and clay and we have a big property. They had to dig into our neighbours lawn so we are waiting for the company to re sod which the manager said will be done in a day or so.