The products are good but each store does not know what the other one is doing. Try to have merchandise transferred from one store to another and no one knows if it can be done or the cost of it. You do get tired of receiving all different types of information. This company should have all sales staff aware of the rules. Very unhappy with the information given.
- Approximate cost of services:
- $70.00
- Company Response
Thank you for your reply, I was actually in the Hamilton store when this communication was going on and I totally agree with you! This Wednesday we are having manager meeting to review a few of these situations that have come up with now having four locations!
We take everything that our customers and consignors share with us, this is the only way that we are able to get better at what we do and GROW! That conversation was very confusing within staff as it often depends on the size of the transfer and how many items, but my promise to you is that it will all be fixed by the end of September!
Once again thank you for sharing and hopefully the nest time you can give a us a 10/10 for our IMPROVED SERVICE!
All the best,
Maureen Barnes
Owner of The Millionaire's Daughter