Dr. Green was an ok company prior had no issues Customer service staff was good. Until a few years things changed. In the last few years we had some issues which usually got fix quick. Last year received my yearly statement which price seem way too much for properties due to other companies plus we were with them for a few years (5 approx). When I received my bill for year I wasn't satisfied..I contacted them and said anything better due to we have several properties with company.. I told them to not touch property until we resolve issue and price,,.. They came back and price still wasnt good didnt even change. I told them to do not touch properties until we resolve this cause due to price I will not be using them anymore... I was told by representative that he had to check with management and get back with me. 2 days later they touch one property courtesy Called and said they touched one property and make sure not to touch other properties. I then canceled and brought another company in... They then showed up on my property and I caught the guy and said that me and also my neighbor canceled and not to spray.. He said ohh ok... I go in come back out side he still spray lawn. They have been harassing me since and threatening letter and hang up calls. This company I do not recommend due to they feel they control you and then will spray and try enforce you to pay after and will be dishonest... Look at reviews in Better Business Before Hiring same issues with other clients. If anyone has same issues please file with better business to proceed in action that doesn't happen to others . Beware
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi there, my name is Sarah and I am the Customer Service Manager at Doctor Green Services. I would like to be able to speak with you about your account here at Doctor Green Services. The last thing we want to do is to start up the service's on any of our customer's properties when they do not want it. I am happy to have a look into the account and get a better understanding of what is going on, this way we can resolve this together. When you are free please give me a call toll free at: 1-877-374-7336. Thank you in advance.