Back in september 2006 I had a house move half to an apartment in BC and half into there storage. Seemed promising at first until I moved back to Ontario December 2009. Its starts with lost/misplaced items expensive audiophile speakers then wrong mattress damaged italian leather chair and broken hardware on a nice bedroom set. Ann T was contacted. Seemed understandable at first I was displeased but she offered compensation. We came to terms and signed a mutual pay back schedule for broken and lost items... this is important to do this with her I'll explain later. One year later after contacting her for agreed monthly ppayouts as per the contract. She made one payment then made excuse after excuse for non-payment. I started a small claims suit Janurary 2010 until May 2011 a judge awarded me full compensation plus expenses and interest at 4%. Now time to collect....
- Approximate cost of services:
- $1,800.00
- Company Response
We apologize for the delay in settling this matter. When the boxes were delivered from storage the box count matched our list. The insurance company will not insure items in boxes unless we can prove that a box is missing. We agreed to help compensate for the missing speakers and will do so. We will be in touch with this customer and satisfy his needs and concerns. Ann.