Laura in Oshawa

UPDATE: the company contacted me after I posted this review to see what they could do to make the situation better. I suggested they could come and redo the mistakes. They informed that wouldn't be possible because its been more than 6 months since the job was done (it was completed in June of 2023). They offered to install a new fan and provide a $350 rebate. I accepted the offer and they immediately asked me to remove this review. I refused, as that is the exact opposite of the purpose of HomeStars. ************************************************************* ORIGINAL REVIEW: A truly awful experience. I had high hopes as the promises made during the sales pitch seemed so great. I was promised 100% complete satisfaction and a lifetime guarantee. The job was to replace the bathtub, flooring, install an exhaust fan, vanity and pot lights, and paint. The job was to take 6 - 8 days to complete. In the end, it took a month and the whole process was frustrating. The team that came in clearly had no certifications or professional experience. Caulking looked like it was done by a child, cracked paneling was tile installed in the tub surround, there was no proper waterproofing installed (including a wood quarter round at the base of the tub), paint was applied so thick it had drips and roller marks, patching and sanding of walls was terrible, electrical work was questionable to say the least (an "extra" wire seemed to have appeared and they couldn't figure out what it did), and the fan was damaged during installation. My complaints about the workmanship were met with "we will fix it", only to have the same crew come in and redo the same mistakes. They denied damaging the fan and said it was the normal sound of the fan (which was brand new out of the box, 2 soanes, and when turned on rattled like it was 30 years old). When asked about certifications with respect to electrical etc., I received no response. I was automatically charged the full amount of the completed job before the it was done. They sent a "fixer" after about a week of no response to my question of when the bathroom would finally be completed. The fixer did the best he could but the end result was still terrible but at that point I felt defeated and did not want these people in my home anymore and did not want to have to deal with anyone at One Stop Bath. I would caution anyone considering using them on a project.

I cannot express how happy I am that I chose Green & Spotless for the cleaning of my carpets and kitchen tile. The booking process was easy, Devon & Alec were friendly and knowledgeable, and the final result was just amazing. The tile in my kitchen looks incredible - like brand new flooring. I would highly recommend Green & Spotless to anyone looking for quality work.

Mike and his team were friendly and easy to deal with. They were professional and efficient and I am very pleased with the outcome. Mike responded to my request quickly, provided a reasonable quote and made sure I was satisfied with the work. His team did great work and cleaned up well. You can hire Fyfe's Roofing with confidence!

Stephen and his team did an amazing job on the rebuild of my crumbling chimney. They also took the time to repair some other degrading bricks they found near my windows and re-grouted my stone sills without any extra charge. They even cleaned out my gutters while ensuring the area was left clean when they were finished. Stephen was responsive throughout the whole process and was clearly knowledgeable. I would recommend SMC Masonry to anyone looking for quality work at a fair price.

Highly recommend Whitby Garage Doors! As I commute, I am unable to be home for appointments during regular business hours. Chad was very accommodating and did a drive by quote and left brochures. He was very responsive to my questions and helped with my selection process. The final cost was reasonable and the installation of the door and opener was done well and quickly. The capping gave the look of a high end finish. Thanks for a great job!

I used Complete Home Solutions for a bathroom reno in 2017 (see previous review) and was so impressed that I asked them to come back and complete a kitchen reno for me in the summer of 2018. Dale and his team did a fantastic job - I couldn't be more pleased. The kitchen was completely gutted, new insulation, plumbing and electrical was put in and everything went smoothly and was done to my specifications. My little extra requests (such as removing sections of walls and making the bulkhead smaller) and any problems we ran into were no trouble. As usual, Dale was responsive during the whole process and kept me updated at all times. Dale is meticulous about doing things to code and gets proper inspections so you never have to worry about running into issues in the future. I highly recommend Complete Home Solutions to anyone looking for quality work.

My original en suite bathroom was very small - 30 inch vanity, toilet and shower tub combination with absolutely no floor space. We had a small walk in closet next to the en suite and I had visions of ripping it out to make the bathroom larger. Almost every other contractor that came in to look at it either did not want to tackle the job or wanted a lot more money than I was willing to spend. Dale and his team quoted a fair price and did everything just the way I wanted. They did a full gut job and put in new walls, floor, ceiling and even put in an exhaust fan. They moved plumbing and put in new electrical. Dale was very responsive during the whole process and kept me updated at all times. The tiling is impeccable (thanks Brad!) and I have yet to find any flaws with the job. Thank you, Dale and Brad - I could not be happier!