I have nice tenants living in what used to be our father's home, a small bungalow. My tenant called to say when they had a shower or used the kitchen sink water was pouring out the bottom of the toilet in the main bathroom.
I called ANOTHER company and the assessment was the toilet was clogged and should be ok for a while (maybe 6 months), but eventually the 'old iron stack' may need to be replaced (estimate $4,800. + HST, 2 day job, including ripping out a 3'x4' hole in the newly renovated bathroom wall). He charged $378.00 and did not check if the problem was sorted out by running the shower....next morning same problem! I called this company back and they said they would have to charge me again (for use of the camera and removing the toilet as he had done the day before). So, I decided to look for another company...
I found MISTER PLUMBER and spoke to IGOR. He seemed to understand the problem, came over that day, confirmed the 'stack needed to be replaced...1day job, no damage to the bathroom wall, $2,000 (+HST).
Next day...the job was finished by 5:30 pm, no damage to the bathroom, and I SAVED! $2,800 (before HST!) They showed me the 'old stack' which had so much build up over 60 years that the 3" (diameter) stack had an opening the size of a quarter, amazing this problem didn't happen sooner.
I am so thankful that I found IGOR. His confident assessment was reassuring, and he came through...JOB WELL DONE and at a huge savings to me! My tenants were so pleased that this job was done so efficiently with little inconvenience to them.
My advice...get a couple of over-the-phone estimates first (even if it is an emergency like mine...it could save you time and money in the long run!)...but make sure MISTER PLUMBER (Etobicoke) is the first company you call!
Thanks so much Igor & Co.!
I have already called the Co. back for a problem at my home that is not an emergency and will be seeing Vlad.
