Grace

Mark came to provide a quote with a sample of their window and explained how their product differs from the competitors. He was patient and answered all the questions. He also came back later that evening to go over the product with my husband as I was very impressed with the pricing and product. Mike, Richard & Chris work great as a team. Mike was friendly, courteous and patient with the questions. Richard is an asset as he spoke Mandarin with my mother-in-law. They worked very hard to complete all 27 windows which included two sliding doors within two days. Also the gentleman that came to take exact measurements was knowledgable and made recommendations from the original quote. Marc called day after to follow up. Silverline called the day after to advise they are sending someone to replace one of the screens later in the day. I definitely recommend Silverline for the pricing and product. Amazing service from start to finish!