Paul in Mississauga

After we sold our home, we received a brochure in the mail with handwritten address. That was a nice touch and made this company stand out. I had pleasant email and phone conversations with Brent to book the move. On the day of the move, Syed, Ray and John arrived on time. They were incredibly courteous, helpful, and considerate. They worked extremely hard, carrying heavy and fragile furniture with care. I was especially impressed that they wrapped most pieces of furniture. Overall, incredibly happy with the service and would strongly recommend them!

Take your business elsewhere! Quite unhappy with the warranty service I recieved from this store. Extended warranty has no value! The process is difficult, slow, and ultimately fruitless. The Brick sent a 3rd-party inspector who diagnosed that there was a defect on the springs. Later the Brick "adjudicated" and said that a metal spring dangerously poking out was "normal wear and tear." Untrustworthy.

On one of the coldest days of the year, our furnace broke. After lots of poor service from Reliance, our neighbour recommended Martino HVAC. Well, they actually recommended Prima Air, who has now part of the Martino Group of Companies. Communications with Martino were very good: We started by submitting an inquiry on the website. That was followed-up by a friendly phone call, and then they paged someone to give us a quote on a Saturday afternoon! The installers from Marino were clean, thorough, and did a really nice job installing a new, high-efficiency Goodman furnace. They even noticed an error in the installation of our Reliance Hot Water tank, and fixed it at no extra cost! I don’t hesitate to recommend their services!

This is the second time I've hired this company to do garage maintenance; one for a parent's home, and later for mine. He explained reason and costs for all parts and repairs. He did a good job and I would recommend him again!!