Rachel T in Toronto

I hired Logan Moving and Storage Company (or SMS Moving and Storage as they also go by) to move my One bedroom apartment at from north york to downtown Toronto Ontario. They arrived at my apartment at 9pm on Saturday April 30th 2011 3 hours late, during which time i tried calling the company to find out if they were still coming only to get hung up on multiple times. When they finally arrived they were rude and unprofessional dragging my furniture on the ground and dropping boxes and bags. As soon as we arrived to the new location they demanded that i pay them now or they would not unload the truck and leave, when i asked for a copy of the contract or a receipt they said they were unable to provide me with one. They started unloading my belongings at the front of the building but was later asked to move to the back by a Security Guard. They quickly moved to the back and started unloading more of my belongings, leaving some of my furniture in the Front unattended. I asked them to please move the furniture in the front first while I watched the truck and furniture in the back, they agreed and I waited for them in the back. When they came back they proceeded to unload the rest of the truck in the back alley way of my new building. They told me everything was out of the truck and then they jumped in their truck and drove off, leaving me abandoned in the back of an alley way in Toronto with all of my furniture at 12am. I am a 22 year old female and there is no way i could move any of my furniture by myself (hence why i hired the movers in the first place) I quickly went upstairs to call for help only to realize that some of my belongings were still sitting in the front of the building unattended for the past hour. With the majority of my furniture being outside i chose to stay there waiting for my family to come from out of town to help. After sorting and unpacking I realized I am missing a Black Rocking chair and I am not sure if they still have it or if it was taken by someone else while they left my stuff unattended. Ive been calling them for the past 2 days with zero response from anyone. DO NOT USE THESE PEOPLE! THEY NEED TO BE SHUT DOWN!