Great customer service, was very nice service technician. Did great job not only fixing the broken spring, but also doing an overall tune up. Lubed all hinges and bearings, tightened chain that was too loose. Gave several pointers on how to properly maintain. Very knowledgeable with a great personality considering the time of night it was and we both had worked long days. Was left hanging by the number one rated company, waited three hrs for tech only to finally receive a call saying he could be there in another 1.5 hrs or maybe I should reschedule. The Door Master picked up the slack , showed up when they said they would and got the job done efficiently. I would recommend this company if all you need is your garage door fixed without all the other BS.
- Approximate cost of services:
- $175.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the amazing review! We will always try to work around obstacles if our clients have emergencies and provide them with service as soon as possible. We hope your door is working well and cannot express how much we appreciate you sharing your experience with our technician.