Wendy in Toronto

Classic Pools and Landscaping have given us an oasis that exceeds our wildest dreams. We are about to fill our pool at the end of a construction process that went exactly as predicted – from a budget and timeline perspective. We met with a few pool companies before we found Classic Pools but only Greg gave us more than an estimate at that initial meeting. Greg made suggestions on our proposed plan that only someone with years of hands-on experience could provide, things we would never consider or think to ask a contractor. Only Greg gave us that feeling that you can’t put into words – that gut feeling that working with him would mean the least amount of stress possible and we were right. The few times that questions arose (from our own inexperience) we reminded ourselves “We trust Greg. He will have a plan” and like magic the question left our minds, sometimes after we spoke to him and sometimes we just saw the answer the next day. He encouraged and welcomed all our questions and input and never made us feel that we were being a pain during the whole process. It was wonderful working with Greg and crew every step of the way, from the way our ideas were heard and improved upon, from construction and aesthetic perspectives, to the construction process itself. He told us that he would treat our property as if it were his own and both he and his crew were absolutely true to that sentiment. They work incredibly hard and are polite and respectful. It was genuinely an enjoyable experience, seeing our backyard transformed into the oasis it is today. Martine gave us a gorgeous design - we love how she combined trees, shrubs and flowers around the space, the colours she chose and how she worked with the landscape itself, including the fencing, rocks and house and of course all the plants that she selected. Using Classic Pools and Landscaping for the planting just made sense – the next business day after we approved the plan it was done, with the care and attention that was shown during the whole project. We were most concerned about the water feature, because it was the one thing that we couldn’t describe precisely in words. Somehow, even though no picture existed, Greg understood what we wanted and gave us something better than we had dreamed about. Ultimately he gave us both the big picture that we had dreamed about but also tons of little finishing details that we couldn’t have envisioned and it’s the combination that makes it the incredible space that it is today. We are absolutely thrilled with it, with everything. At the end of the project they put everything back as it was before they started – in fact better because the sod they laid had no weeds! We are thrilled to be about to fill our pool but it will be strange not seeing the crew every day. We will miss them.

I was pretty impressed with my experience at Tubs - they worked within my budget and when I realized my budget itself was too high, they helped figure out how I could scale back the cost while still achieving the look I wanted. Roseanne - the salesperson who helped me - was very knowledgeable.