From the moment we started our build with this company it was a nightmare. They got the floor plan wrong in two locations. They were constantly untruthful once they got us locked in contract. We we left in the freezing winter for 6 months with excessive cold air coming in through our fireplace and master and spare bedroom through the outlets and under the base boards and even through the floor around the vents . It was at one point minus 10 on my living room floor and minus 3 in our master bedroom. We even got a infrared scan showing the excessive cold air and missing insulation and they refused to fix anything. We were then told by the President of the company when we caught them putting spray foam in the fireplace chase and it came out all over the fireplace and they insisted it was absolutely safe. When we contact the city fire inspector he immediately told us not to use the fireplace because it was a 100% not safe and then they contacted the city building inspector. The builder was quick to replace the fireplace once they got caught breaking code. but now they are angry they got caught and 100% refuse to do anything. We had excessive ice in our attic all winter and they insisted this was normal. They are terrible to deal with they act like they care when they really don't.
- Approximate cost of services:
- $305,000.00