Andrew in Toronto

1 starI moved to a new condo with a whirlpool washer and dryer. The washer broke down showing an "A10" error code 3 months into purchase. There was no mention of it in the manual. I looked it up on youtube and figured out that the drain needs to be unplugged. My wife and I did that (wasn't easy at all), then a week after same thing. Drained it again but them it broke down 5 mins after. Called the whirlpool and they scheduled someone to come take a look at it. My wife took a day off work for the technician to come. They were supposed to come 8-12, called them back at 12:30 they said the technician hurt his back and they are just calling the customers now to inform them "After the appointment is scheduled". Absolute garbage of company (product quality and customer service". The only reason I have to deal with them is because my landlord chose to buy their products. I personally would avoid dealing with this company at all costs.