JD in Ottawa

Price: I got multiple quotes from local well established companies, Home Depot/Peak Installations would have been on the higher end - except that the size of my order qualified for 25% off....that made them the cheapest by a significant margin. Quality - Solensis Windows These windows have only been in my house for about a month - they look fantastic, but the real test will come after 10 and 20 years have passed. I do have 3 x 5 year old Solensis windows in the addition on my house that I am still 100% happy with. - these windows are made in Canada Install from the exterior - an easy 10/10, they did a fantastic job. Interior trim - I would say a 9.5/10...I'm probably splitting hairs, but I've done a lot of interior trim work my self and I think I might've done a slightly better job (with the caulking). They did accommodate my request for primed FJ pine instead of MDF Clean Up If it was possible to give them a mark higher than 10/10 - then I would - not a speck of dust any where. I came home on the last day of the install to find them vacuuming my hallway and stairs. The quoting and measurement was done promptly, and all parties involved were very responsive to any questions I had either by email or phone. I have made several special orders in the past and have also used Home Depot's install service - although this order was executed flawlessly - mistakes HAVE been made on some of my orders in the past - the thing that keeps me going back is that Home Depot will always stand behind their products and do what it takes to make it right, sometimes you just have to be a little patient. J. Shuker - Beamsville Price: I got multiple quotes from local well established companies, Home Depot would have been on the higher end - except that the size of my order qualified for 25% off....that made them the cheapest by a significant margin. Quality - Solensis Windows These windows have only been in my house for about a month - they look fantastic, but the real test will come after 10 and 20 years have passed. I do have 3 x 5 year old Solensis windows in the addition on my house that I am still 100% happy with. - these windows are made in Canada Install from the exterior - an easy 10/10, they did a fantastic job. Interior trim - I would say a 9.5/10...I'm probably splitting hairs, but I've done a lot of interior trim work my self and I think I might've done a slightly better job (with the caulking). They did accommodate my request for primed FJ pine instead of MDF Clean Up If it was possible to give them a mark higher than 10/10 - then I would - not a speck of dust any where. I came home on the last day of the install to find them vacuuming my hallway and stairs. The quoting and measurement was done promptly, and all parties involved were very responsive to any questions I had either by email or phone. I have made several special orders in the past and have also used Home Depot's install service - although this order was executed flawlessly - mistakes HAVE been made on some of my orders in the past - the thing that keeps me going back is that Home Depot will always stand behind their products and do what it takes to make it right, sometimes you just have to be a little patient. J. Shuker - Beamsville