Reviews

10/10

Was able to offer me same day service for installation of a TV mount and concealment of wiring. He brought all the right tools, was courteous and professional. Took extra care not to damage the existing wall and even provided ties for cable management. Top Quality Work - would highly recommend.

Approximate cost of services:
$190.00
3 of 3 people found this review helpful.
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Thank you!

4/10

Pros: Reasonable Pricing Completed on Schedule/Time Cons: Floors not cleaned before stain applied Left garbage/materials on site Damaged baseboards, tile, walls, doors Selected this company after meeting a few others, they were mid range in price but were able to start immediately which was important for us. The job started well he was there every day until the job was complete which was done in the time specified during the quote. Upon 'completion' we pointed out that there was stain and damage from the sander in various areas of the house including high up on doors and walls. There was also around 100 small bumps in the floor that looked to be caused by sand that clumped together with the stain. Upon asking to have these things fixed they sent out a sub contractor who removed the bumps with his fingernails which obviously left the floors not perfectly smooth. At this point the tape was also removed which revealed all of the baseboards had been damaged and needed to be repainted. When this was brought up the response was 'everyone knows your baseboards will get damaged, that is the best that could be done.' The approximate cost to have the baseboards sanded (because the paint will not adhere to the stain) and re-painted was almost half the cost of refinishing the floors in the first place. The photos attached show some of the damage. We also asked to have the 2 75 Lb bags of garbage removed at the end of the job to which the response was 'we never stated we remove our garbage that will cost hundreds of dollars.' No such thing was ever stated or claimed. The city will not remove garbage of this size and we still are unsure of how to dispose of them. This is all of course after having been paid in full. I'm sure there are worse stories out there but would not use this company again or recommend the to anyone.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the opportunity.

We took the job in a very short notice. We went through everything together at the beginning. We have finished the job in time, we did a high quality floor finish, without any dust or dirt. Hardwood floors cannot be stained with dust or dirt on it. please do more research on that. Floor was completely clean, we have photos of all the work stages. Nobody mentioned garbage disposal to us period. Otherwise we would have taken it. Without removing the baseboard or quarter round taping everything around was our best option to protect them.

thank you